The following from http://www.aya.yale.edu/lists/etiquette.htm.
Something we could all learn from.
Malanding
Mailing List Etiquette
Following are some tips and guidelines for making your mailing list more
productive and enjoyable.
1. Remember you are interacting with people.
Because you only see letters stringing across a screen, it is easy to
forget or ignore that a person sits on the other side of the network.
This can tempt people to excess verbal boldness or emotional explosions,
leaving readers angry and hurt. Over the Internet, you should consider
yourself as having a face-to-face conversation with someone in a crowded
room. Cursing and raw abuse are not appropriate. Keep debate civil, and
keep it a debate, not a slanderous brawl. Always remember behind every
e-mail address is another person.
2. Differentiate between public and private messages.
a. The mailing list is public space. Personal messages, such as
criticism of a person's writing style or new scarf should be sent to
that person only. To broadcast such messages on the mailing list can
embarrass and anger. Messages for everyone on the list go to
[log in to unmask] address. Questions about how the list works
(e.g., "How do I use Digest mode?" and "How do I find out who else is
subscribed to this list?") can generally be answered by visiting
http://listserv.icors.org/archives/gambia-l.html. To contact the List
Management, please send an e-mail to: [log in to unmask]
b. From time-to-time, you may find that a posting is particularly
well written or offers a perspective that others you know who are not
subscribed to the list might enjoy. Many who post to the list expect
that their message will distributed to list subscribers only. If you
would like to share a list posting with someone not subscribed to the
list, it is common courtesy and best practice to first contact the
author privately to ask permission to distribute the message beyond the
list subscribers.
3. Make subject lines descriptive.
People should have a flavor of the message from glancing at the subject
line. "Hello," is not as good as, "Changes in Reunion Schedule."
4. Edit the original message in your replies.
When replying to a message, re-send a few summarizing lines of the
original message so the reader will know immediately what matter you are
addressing. The user who receives dozens of messages a day can easily
forget what he wrote a couple days before. However, do not re-send the
entire original message, especially if long, as it might be unwanted by
the receiver, and an unnecessary burden for servers.
5. Sign your postings.
It is good practice to include a few lines at the end of your message
indicating your name and e-mail address as some mail programs do not
automatically display such information. And it is best to keep such
electronic signatures reasonably short.
6. Be brief.
Say your say succinctly. It will have a greater impact and more people
will read it.
7. Write clearly and logically.
Simplicity of expression usually is best. Sudden poetic bursts intended
to "impress" usually do not impress, and may bother the reader.
8. Be prudent with speculation.
On the Internet, rumor can grow extravagant and spread like fire.
Remarks beginning with, "I have a feeling that . . ." or, "I think that
. . ." are usually suspect.
9. Be cautious with humor and sarcasm.
Typed language is naturally colder than spoken language, because it is
stripped of voice inflections and body language. Quite easily, humor can
be taken as insult, especially if subtle. Some users prefer to use
symbols that hint at tone, such as the smiley face: :-) It is safest to
frankly note satirical messages.
10. E-mail lists are as good, and only as good, as the subscribers make
them.
Lists work best when intelligent people bring fresh knowledge and ideas
to the table. New ideas can stimulate discussion. Trivial or inane
comments often kill discussion. Write meaty, thoughtful things and
everyone will benefit from the list.
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To unsubscribe/subscribe or view archives of postings, go to the Gambia-L Web interface
at: http://listserv.icors.org/archives/gambia-l.html
To Search in the Gambia-L archives, go to: http://listserv.icors.org/SCRIPTS/WA-ICORS.EXE?S1=gambia-l
To contact the List Management, please send an e-mail to:
[log in to unmask]
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