Habib,

These ridiculous experiences with Ghana airways goes to show you that some of
our African business people have no idea what good customer service means,
and that it si good customer service that brings and keeps customers, without
which the whole thing will bite the dust. It certainly does not say much for
the business know how of these people who run businesses this way, and we
think we can compete on the international scene with this sort of outlook and
attitude.

Jabou Joh

In a message dated 6/12/2002 9:52:44 AM Central Daylight Time,
[log in to unmask] writes:


> Sister Jabou ,Yes , Ghana airways needs this new  competition- I remember
> when Katim was leaving he had to wait for almost 12 hours at the airport
> because Ghana airways was late in getting in so they left late at night /he
> had checked in at 11 am as scheduled- no offers for lunch or dinner even as
> a consolation gesture.

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