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Subject:
From:
samateh saikou <[log in to unmask]>
Reply To:
The Gambia and related-issues mailing list <[log in to unmask]>
Date:
Sat, 14 Apr 2007 17:31:09 +0100
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.........books did not teach and educated man did not know reasons for the 
workingmen's behavior.    Joseph Dorfma  (  The economic mind in American 
Civilisation VOL 111 (1865-1914)


At first I intend to ignore this provocative article but happen to say to my 
self that then I might be doing an injustice not only to the hard working 
Gambians but also Gambians who died fighting for a better society,justice 
for all ,against the hunger,absolute poverty and brutality that decent and 
hard working Gambians are faced with daily.I might at this moment even argue 
that this article is  an insult to our intelligence,our common effort to  
survived under very hard condition,no matter what the intention of the 
author,it is our humanity that is put under the firing line.Listen to this..

"Time  and again I do hear management gurus saying that a
good worker creates more work  in an efficient and effective way. However, 
if
this is to be applied to the  Gambia, then we are thousands of miles away 
from
having good workers because the  minority of good   workers in the Gambia 
today
have been heavily  overshadowed by the bad workers and there efforts
neutralised, thus making it  very difficult to distinguish the good from the 
bad
and the bad from the ugly."

I will come back to this but let me make one thing clear here with regards 
to  this statement ;

"But then I will ask you who the government is? Does it not constitute  our 
fathers,
mothers, sisters, brothers, cousins, friends and acquaintances? And  if this
is the case then are we not part of the government? The point here is  that 
we
must stop using the government as a scapegoat for everything that is  wrong
and for the failings of our fathers, mothers, sisters, brothers, friends  
and
ourselves.."

I am taking this personally and in defence of the collective,having the 
liberty of not only accusing my father,,my mother,my brothers,my sisters etc 
of being part of  a  Government whose military goes on the rampage, 
murdering innocent students  for demanding to see justice done.Policing the 
building of a nation where press houses are put on fire for speaking against 
the suffering of ordinary people is the most horrendous political analysis  
I have ever seen or heard.This Government is for it self, very distant from 
the aspirations and dreams of the Gambian people and nations.
Let me return to the first quotation I made.The majority of the Gambian 
workers are good workers,decent ,loyal to their country and hard 
working,even a primary school student will be able to tell who they are and 
what they constitute in our society.Any development theory that ignores 
their plight is not a serious one.Any development theory that ignores the 
fact that a nation,with more than 70% of its work force being farmers and 
yet still could not feed its people and continue to live in absolute poverty 
and decadency belongs to the dustbin.It is here the creation of value begins 
in the Gambia and not in the offices.

"; I see people forming their own chitchat forums mainly
full of gossips,  slandering and backbiting; I see people using what belongs 
to
the offices for  their own personal gains; I see people playing music and
dancing; I see people  trying to make love in the office; I see people 
signing
in and in a matter of  seconds signing out for the rest of the day;"

What a petty mind,I would have love to know in which Gambian office workers 
play music ,sing and dance.This is not true and yes should they leave their 
office before closing time,which in most cases is true,does that constitute 
the fact that they are bad workers.Why not question the reason rather than 
assuming that is bad attitude to work.The majority of office worker cannot 
even life from " hand to mouth" as the saying goes,the day Gambian workers 
are able to live from hand to mouth  will be a great  day for the Gambian 
nation.These are people who struggle to even have transport fares to go to 
to work let alone feed their children for 10 days with their salaries and 
still you expect them to sit in office concentrate on their jobs and not 
thinking of their hungry children at home and refused to think that they 
have  electricity bill to pay.Demanding such loyalty to poor and hard 
working people is an insult to their intelligence.They know they work more 
than the hours they are paid for and who are we to tell them to be loyal in 
doing the paper work for a government that cannot even provide wound 
dressing in their hospitals let alone decent bed sheets in their 
hospitals.Yes we have seen Directors in our TVs,read about them in our 
Newspapers kneeling in front of the President begging to be forgiven,yes we 
have seen top ranking officers  running around political meetings,even if 
they dont want to be there,taking part in "set settals" even if they dont 
want to be there,these are the minorities you will find in their offices 
doing their 8 hours,will they dare play music,dance and sing in their 
offices.If these are the "good Workers" of the Gambian,yes then we have a 
long way to go.


"It will be very unwise of  me to claim that my solution or alternative is 
universal
and that it is the only  solution. In fact what I am about to offer is not a
means to an end nor is it a  beginning to an end. All it will do will be to
create a beginning to the  magnetisation of other ideas and thoughts for a 
way
forward."

A way forward for the development of any nation cannot be "
universal",it must be specific to the concrete conditions of that 
nation.Where you have to start is to answer this mysterious question, why in 
this modern world more than half of a nation work force are farmers.If you 
cannot start from here any other suggestions might just be another recycled 
idea and precisely this is what we have seen here.

"First of all, a needs analysis  needs to be conducted in every department, 
para-statal, and also
in the civil  service, using the matrix analysis framework. It so happens 
that
most offices  and departments are overloaded with people who needn’t be
there, thus causing a  limbo in operations particularly cost. Most people in
organisations, departments  and offices don’t even have a job description 
and
don’t
play any roles within  their organisations or departments."

Commodification of toilet cleaning,lets just go. Perhaps you might 
forget,but when the criminal financial institution,the IMF,invaded our dear 
nation,this was the lies they paraded.Teachers,public Works Department 
workers,office Workers in central government were all shown the door.A 
catastrophic move that our nation never recovered from and the consequences 
that produces this APRC regime,from the cooking pot right into the burning 
fire.You dont  start the development of  a nation by showing the people the 
door,you have to appreciate their effort and reward them for what they are 
doing so that they can concentrate on their assignments.But these text books 
development study ideas will continue to ruin the most gifted among us and 
continue to deepen our sufferings.Even with good intentions,our book men 
struggle to  liberate their minds  in the midst of this most tradegic moment 
of our  lives and history.Without any solution,ordinary people are blamed 
for their own suffering,under development,hunger and absolute poverty,whiles 
the state/government is encourage to become even more crude and brutal.

"Here I am not talking about the  ‘police organisation’ or the 
‘CCTV’
organisation where freedom to be innovative  or creative is restraint and 
where
people’s privacy is invaded under the pretext  of organisational policies 
and
procedures. Rather I am referring to systems that  will lay solid 
foundations
for work ethic and professionalism, thus allowing  people to work 
professionally
but also be held responsible for their actions. I  am not also talking about
systems that will condone the blame culture or  bureaucracy, but systems 
that
will promote transparency, efficiency and  effectiveness"

But the next paragraph to this spells out the same bureaucratic mentality 
that criminalize the workers,chained their minds and refused to recognised 
their ideas.No where in this world have yet seen where polices and 
procedures of governmental orgainisations takes into account the ideas of 
those expected to know the policies and carry them out according to the 
define procedures.If a cleaner is even to be added to it,this bureaucratic 
control will not in the short term, face its own limitations but will soon  
end up putting up the CCTV cameras and the Sana Saballys in front of the 
office doors.Read this;

"I am talking about systems that will ensure that even the  organisation or 
department driver or
cleaner knows the strategic objectives of  the organisation/department and 
know
how their roles contribute to the overall  attainment of the strategic 
goals."

The energy and resources that one might use to tell the cleaner that it is 
important to clean this toilet properly so that no one  gets infected 
because of unhygienic condition or to tell the driver to keep driving safely 
so that non of the office workers get involved in an  accident is among the 
theories that have resulted in the commodification of our health care,our 
education,our communal lands,they did not work even in the nations with the 
wealth ,the energy and resources.They become models on papers and are dusted 
up in times of quality control auditing,in reality,they chained the 
creativity of individuals and sending people from one job to the other and 
never settling down in one job.
unless we understand and accept that the human being,is not only creative in 
doing things but also have the brain to think,unless we start to ask the 
Cleaner,the driver what do they think, in their opinion,how this 
organisation can achieve its goal,bearing in  mind their own 
contribution,they will rightly think their role is to clean and go.Whether 
the toilet is clean enough or not becomes a subjective issue between the 
boss and cleaner.

"but because they simply  lick the backside of the ‘boss’. This has 
created a
phenomenon where the ‘boss’  becomes the hungry predator searching for 
its
preys in the vast ocean of  opportunism, eventually turning the employees 
into
opportunistic preys. Thus you  will have to do everything the boss says or 
else
you be held in solitary  confinement where you will never see the beaming 
rays
of training and  development."

Now it is no more the office worker,it is the boss, and not in "Vast ocean" 
of hunger and poverty but "of opportunism",but then should I also ask , if 
it is  the "boss"  who  asked the office worker to sing and dance in the 
office or to go to  kololi village to see if the contractors are using  all 
the cements for the new house and not selling them and or the driver is not 
ask to drop the kids and collect the Madam from the hair dresser.If all is 
rotten and bad,why change or modify and not uprooting the whole system and 
put into place a system that recognises work as  a way of life  to achieve 
the best out of every good citizen aspiring to contribute to the development 
of our dear nation.
See how the Gambian village functions,with all the poverty,no electricity,no 
running water but they manage to co-exist,have collective responsibility for 
not only the life cattle in the village but also the collective hunger and 
humiliation.A conscious understanding of our own reality is enough lead as 
the way forward.Fanon said that our tragedy stems from among other things 
that our book men,because of their laziness and cowardice do not learn to 
understand our own reality and you cant develop a nation without 
understanding the economic and political  realities of that nation.
As some one also mention that his friend ,who is an entrepreneur,is 
contemplating to employ migrants because of the bad attitude of Gambian 
workers.This is as if I heard the American farmers saying they will prefer 
Mexican migrant workers to native born Americans,or the Norwegian,English 
saying they will prefer employing Polish migrants rather than the native.The 
realities of the two is always different,you go for the migrant worker 
because of your economic interest,they are always cheap ,the migrant has no 
school fees to pay,no house to repair,no Tabaski lam to sacrifice,no bag of 
rice to send to uncle in Bani.Their economic realities are different.The one 
is accumulating the "Kemalo" and the other one is always looking for extra 
income.

For Freedom
Saiks






>From: [log in to unmask]
>Reply-To: The Gambia and related-issues mailing list              
><[log in to unmask]>
>To: [log in to unmask]
>Subject: Fwd: Gambian attitude towards work: The Genesis of 
>underdevelopment
>Date: Wed, 11 Apr 2007 21:33:54 EDT
>
>Very thought provoking piece from the pages of The Gambia Journal
>
>Letter To The Editor
>
>Gambian attitude towards work: The  Genesis of underdevelopment
>By Abdoulie Sallah
>Apr 11, 2007, 14:19
>
>Sometimes you tend to  wonder why a country so promising and full of
>potentials is failing the dynamics  of development. In most cases one is 
>tempted to
>think that there are limited  resources to trigger socio-economic 
>development.
>But then I tend to pose the  question what if the Gambia a small but great
>country was endowed with more  resources? Was this equation going to create 
>more
>socio-economic opportunities  and advancement or was it going to be a
>catastrophic downturn? Conventional  wisdom will opine that if you cannot 
>efficiently
>and effectively manage a  village, then how can you be expected to manage a
>city? The bottom-line argument  here is that if one’s attitude towards 
>the
>management of small resources is  lackadaisical and dysfunctional, then how 
>is it
>expected of one to manage bigger  resources?  A wiseman once stated that 
>‘a
>vision without an action is a  mere dream and an action without a vision is 
>a waste
>’ but I will rephrase this  and say that great skills, expertise and
>experience without appropriate  execution is a waste and a means to 
>self-destruction.
>This been said, I am not  unmindful that the Gambia has produced and will
>continue to produce very  hardworking sons who will always remain a source 
>of
>inspiration to future  generations.
>A significant root to the development of underdevelopment in the  Gambia 
>can
>be traced back to the attitude of most of its workforce. Have you  ever
>wondered why almost 60% of the employable population still remain  
>unemployed and
>why nearly 70% of the population are depending on 30% of the  population? 
>Most
>people will tell me well the government of the day is not doing  enough. 
>But
>then I will ask you who the government is? Does it not constitute  our 
>fathers,
>mothers, sisters, brothers, cousins, friends and acquaintances? And  if 
>this
>is the case then are we not part of the government? The point here is  that 
>we
>must stop using the government as a scapegoat for everything that is  wrong
>and for the failings of our fathers, mothers, sisters, brothers, friends  
>and
>ourselves. Malcolm X the great civil right activist once stated that ‘you
>cannot be blind with patriotism so much so that you cannot face reality, 
>wrong  is
>wrong no matter who does it or says it’. Henceforth we as Gambians need 
>to
>take a critical look at ourselves and re-evaluate our contributions towards 
>the
>dynamics of underdevelopment in our great and noble motherland and the 
>first
>and  foremost thing we need to take a hard look at is the attitude of the
>workforce.  The attitude we have towards work will determine how successful 
>we
>become as a  nation because even if we have everything by our side and 
>don’t
>possess the  right attitude we will still fail. Even the expectation of a 
>divine
>intervention  will not help without the right attitude because over and 
>over
>again we do hear  the adage ‘God only help those who help themselves’ 
>and God
>Himself has  mentioned in the Qu’ran that He will not change the 
>condition of a
>nation  (people) until they change it for themselves or make an effort to
>change it.
>It is now time to call a spade a spade. Although there are pockets of
>individuals who are very hardworking, honest, disciplined and sincere, 
>however I
>will not hesitate to say that most officials and ordinary people are very 
>lazy,
>dishonest, undisciplined, and greedy and lack dignity and integrity. They
>have  no concept of direction and advancement and are thus sent wallowing 
>into
>the  ocean of opportunism by the winds of materialism. Have you ever taking 
>time
>to  visit offices during working hours in the civil service, government
>departments  and para-statals? You will be surprise at what you see or may 
>be not
>because you  may have been groomed by this system. Whilst you may find a 
>very
>sizeable amount  of hardworking people stick to their desks proving very
>productive, the majority  are usually found wondering in Alice’s land. 
>What do I see
>upon visiting  offices? Well I see people sleeping in their offices when 
>they
>should be  working; I see people forming their own chitchat forums mainly
>full of gossips,  slandering and backbiting; I see people using what 
>belongs to
>the offices for  their own personal gains; I see people playing music and
>dancing; I see people  trying to make love in the office; I see people 
>signing in
>and in a matter of  seconds signing out for the rest of the day; I see 
>people
>been abuse even though  they are the righteous ones; I see people who have 
>no
>responsibilities other  than going from office door to office door just 
>lying
>and seeking favours; I see  people who cannot even spell their names 
>occupying
>positions of responsibilities  and authority because they are the wives,
>daughters, sons, brothers and sisters  of the ‘big’ people; I see 
>people with no
>job roles; I see people abusing the  trust and confidence of the Gambian
>people; I see people who make themselves so  inaccessible to other people 
>even
>though they are there to serve the needs of  those people; I see people who 
>condemn
>injustice during the day and condone it  during the night; and I see much
>more.
>Has is ever happened to you when you  were the most qualified person for 
>the
>job but because you have no contacts or  coming from a poor family 
>background,
>you lost the job? Has it ever happened to  you when you were due for
>promotion due hard work and merit but because someone  is affiliated with a 
>party or
>an individual, they get the promotion? Have you  ever been dismissed for
>telling the truth? Have you ever worked in an office  where it is a taboo 
>to
>challenge decisions, be rationale about ideas and be  truthful about 
>reality? Have
>you ever been isolated, discriminated and harassed  because you work hard,
>because you are disciplined, because you are sincere,  because you are 
>honest and
>because you want to see justice and transparency?  Have you ever been
>blacklisted, defamed or caricatured because you try to be  creative and 
>innovative
>about you job?
>Today the culture of the workforce in  the Gambia is castrating development
>and causing an impotence to progress.  Nowadays you will have to know 
>somebody
>or have a contact to get the job done or  have a transaction successfully
>completed. There is a lack of professional code  of conduct and even if 
>there is
>any, then people override it and use it to their  own advantage- that is
>getting favours from each other. One day whilst in the  Gambia having a 
>discussion
>with a friend of mine, he related a very sad story  about a woman. This 
>poor
>woman from the province area (around Central River  Region) sadly lost her
>husband who had served the Gambia all throughout his  life. All she needed 
>was the
>pension of her husband to maintain the family. She  came all the way to 
>Banjul
>for this simple transaction, which probably should  not have taken even a
>week. Unfortunately for her she was referred to different  departments 
>before
>been finally redirected to the department she started from.  Her case was 
>dragged
>for over three months and as if this was not enough it was  not still
>resolved. It was a friend of the woman who new my friend that asked my  
>friend to
>help the woman even though my friend was in a totally separate  department. 
>He
>knew somebody in the other department and asked that individual  to help 
>the
>poor woman’s case and afterwards it took less than a week for the  woman 
>to get
>what was entitled to her.  Why should this be the norm? Why  does she have 
>to
>suffer before claiming what was entitled to her? Why should it  take longer
>than usual to resolve her case? Why should it be a favour for her  case to 
>be
>sorted? What would have been her fate if no one tried to help her?  And 
>just how
>long would it have taken after the three months to get her case  sorted out
>without any form of intervention?
>This situation  reflects an undesired metamorphosis of socio-economic
>development supported by  the pillars of venomous social reassurances. In a 
>very
>intensely competitive  world, gone are the days when you will sit and just 
>do what
>you have been asked  to do without involving any form of innovation and
>creativity and going that  extra mile to explore other avenues in order to 
>create
>more opportunities. Time  and again I do hear management gurus saying that 
>a
>good worker creates more work  in an efficient and effective way. However, 
>if
>this is to be applied to the  Gambia, then we are thousands of miles away 
>from
>having good workers because the  minority of good   workers in the Gambia 
>today
>have been heavily  overshadowed by the bad workers and there efforts
>neutralised, thus making it  very difficult to distinguish the good from 
>the bad and
>the bad from the ugly.  Our attitude towards work should not be about 
>sitting
>down and waiting to be  told what to do and when to do it, instead it 
>should be
>one that is proactive;  one that is target driven and success oriented; it
>should be one that is  action-oriented and disciplined.
>
>The way forward
>I have always told  people and my students that whenever you criticise
>people, systems or  ideologies, don’t leave them hanging like that 
>because it will
>cause you to be a  victim of the very thing you criticise, thus offer
>constructive alternatives.  This is exactly what I intend to do in this 
>section. It
>will be very unwise of  me to claim that my solution or alternative is 
>universal
>and that it is the only  solution. In fact what I am about to offer is not 
>a
>means to an end nor is it a  beginning to an end. All it will do will be to
>create a beginning to the  magnetisation of other ideas and thoughts for a 
>way
>forward.
>Undoubtedly  change will be the foremost thing to be put into the equation
>and not only  change but a change that is swift and radical. First of all, 
>a
>needs analysis  needs to be conducted in every department, para-statal, and 
>also
>in the civil  service, using the matrix analysis framework. It so happens 
>that
>most offices  and departments are overloaded with people who needn’t be
>there, thus causing a  limbo in operations particularly cost. Most people 
>in
>organisations, departments  and offices don’t even have a job description 
>and don’t
>play any roles within  their organisations or departments. Conducting needs
>analysis will enable  organisations and departments to identify their
>resources, and the quality and  quantity of the personnel they would need 
>to operate.
>People only become idle  and lazy when they have absolutely nothing to do 
>or
>think about. People should  have enough work to keep them busy for the 
>required
>number of hours they are  expected to stay in their offices and not having 
>to
>stay in their offices for  eight hours just to be given a ten minute piece 
>of
>work for the whole day. The  needs analysis will also weed out the unwanted
>people thereby saving cost for  the departments and organisations. Although 
>this
>may be seen as harsh and a  repetition of the retrenchment of workers as in
>the days of the Economic  Recovery Programme, however the difference is 
>that
>cost saved will be reinvested  into the best, most qualified and 
>hardworking
>workers instead of repaying debts.  In addition, this will create a very
>competitive atmosphere where people will  learn to value their jobs and 
>always want to
>make a difference in the workplace.  Similarly, conventional wisdom on
>motivation will reveal that the better the  people are paid, developed and 
>given the
>right resources, the more likely they  will excel and bring about desired
>results.
>In addition, another mechanism  that can be used to overcome the Gambian
>attitude or work culture is the  introduction of systems that will monitor 
>and
>hold accountable each and every  individual within organisations and 
>departments.
>Here I am not talking about the  ‘police organisation’ or the 
>‘CCTV’
>organisation where freedom to be innovative  or creative is restraint and 
>where
>people’s privacy is invaded under the pretext  of organisational policies 
>and
>procedures. Rather I am referring to systems that  will lay solid 
>foundations for
>work ethic and professionalism, thus allowing  people to work 
>professionally
>but also be held responsible for their actions. I  am not also talking 
>about
>systems that will condone the blame culture or  bureaucracy, but systems 
>that
>will promote transparency, efficiency and  effectiveness. I am talking 
>about
>systems that will ensure that even the  organisation or department driver 
>or
>cleaner knows the strategic objectives of  the organisation/department and 
>know
>how their roles contribute to the overall  attainment of the strategic 
>goals. It
>is sad to note that even most middle level  managers in the Gambia know
>neither the mission nor the objectives of their  respective organisations. 
>How then
>does one expect them to perform meaningfully  towards the achievement of 
>such
>objectives? What has happened to performance  management? What has happened
>to employee development review? What has happened  to employee supervision?
>What has happened to employee mentoring? What has  happened to appraisal? 
>How
>many of these systems are fully and regularly  utilised? Well if people 
>don’t
>have the technical know-how, how can they be  expected to do it? This leads 
>me to
>my next point.
>Capacity building or  development always proves to be very valuable.
>Developing the expertise and  technical know-how of your employees is an 
>investment
>worthwhile both in the  short and long runs. Unfortunately in the Gambia 
>this
>valuable area of  investment is abused and totally alienated. It is the 
>norm and
>practice in  Gambian departments and organisations that capacity building 
>and
>development is  used as a mechanism for seeking and returning favours. 
>People
>are nowadays sent  to trainings, workshops, seminars, conferences, and
>further studies not because  they are the most suitable and qualified 
>individuals,
>but because they simply  lick the backside of the ‘boss’. This has 
>created a
>phenomenon where the ‘boss’  becomes the hungry predator searching for 
>its
>preys in the vast ocean of  opportunism, eventually turning the employees 
>into
>opportunistic preys. Thus you  will have to do everything the boss says or 
>else
>you be held in solitary  confinement where you will never see the beaming 
>rays
>of training and  development. Another criteria for eligibility that is
>usually considered when it  comes to training and development is personal
>affiliation with the ‘big boss’ or  the ‘bigger boss’. Sometimes 
>the boss, the big
>boss and the bigger boss are so  greedy that they let nothing leak down to 
>the
>underdogs, even though they may  not need it but because of the allowances 
>and
>par-diems attached.  Recommendations for further training and development 
>must
>be critically assessed  and attached to the needs of the organisation or
>department. Robust selection  criteria that are open and transparent must 
>be put in
>place allowing little or  no space for managerial discretion. May be having 
>a
>selection committee  comprising of sections of the organisation or 
>department
>will not be a bad idea.  The purpose of this committee will be to 
>scrutinise
>proposals coming from senior  management with reference to training and
>development and scan selected  individuals against set criteria. This is 
>neither
>bureaucracy nor work  overloading, it is simply accountability.
>Finally, a new approach towards  public management must be introduced; one
>that is independent and free from  politicisation; one that is very 
>competitive
>and customer oriented; one that  involves consultation with the very people
>whose needs need to be served; one  that is target driven; and one that is
>accountable to all stakeholders. I do not  mean privatisation here but 
>something
>like a competitive and non-commodified  alternative to capitalist 
>corporations
>who are target driven and profit  oriented. The delivery of public services
>must be measured, planned, evaluated  and above all accounted for. I am not
>saying that it is wrong to do favours for  people, but it must not be the
>foundation for professionalism and certainly not  the corner stone for the 
>delivery of
>public services.
>The Gambia is a small  and peaceful country that has social values. Social
>systems are good for  development and as a result must be valued and 
>treasured.
>I am saying we must  learn to help each other; I am saying we must learn to
>lend a hand; I am saying  we must learn to support each other; I am saying 
>we
>must change our attitude  towards work if we are to reach the pinnacle of
>advancement; I am saying we must  not base our decisions and work ethics on 
>social
>delusions but rather on  informed rationality guided by a sense of social
>justice.
>
>By
>Abdoulie Sallah
>PhD  Student
>University of Leicester School of Management (UK)
>
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