Dear Mr. Jeng: I hope you have read Bamba Laye's reply by now. I will not add anything to that because, quite frankly, I cannot. He laid it out with great style and professionalism. A simple apology would only show that the customers' grievances have been acknowledged. If this is too much to ask, I hereby rest my case. As a repeat customer, I can assure you that my experiences with GLOBE TRAVEL has always been pleasant. This time around, however, things were not as smooth as expected. I do understand and accept Mr. Njie's explanation. However, as we all know, in any business, a single bad experience can last a lifetime and is remembered much longer than several good experiences. Alieu --- Musa Jeng <[log in to unmask]> wrote: > Mr Ceesay: > > The Managing Director of Globe, Mr Njie, understands > the right s of his customers, and always goes our of > his > way to offer the best service during this sacred > pilgrimmage. His press release to the G-l is partly > an > apology, explaination of what actually happen and to > reassure his customers by your own quotation." We > will > accept this de;lay as destine by God and I PROMISE > TO STRONGLY AVOID SIMILAR DELAY INSAHALA IN THE NEAR > FUTURE". ===== Alieu ---------- __________________________________________________ Do You Yahoo!? Get email at your own domain with Yahoo! Mail. http://personal.mail.yahoo.com/ ---------------------------------------------------------------------------- To unsubscribe/subscribe or view archives of postings, go to the Gambia-L Web interface at: http://maelstrom.stjohns.edu/archives/gambia-l.html You may also send subscription requests to [log in to unmask] if you have problems accessing the web interface and remember to write your full name and e-mail address. ----------------------------------------------------------------------------