Hi Everyone: I thought I'd share the contents of a pocket guide that was passed out at a review meeting this morning by my boss. 17 POINTERS TO REMEMBER IN YOUR DAILY CONTACT WITH PEOPLE 1 To have a friend, you must be one. 2 The greatest hunger that people have is to be needed, wanted, and loved. Help create those feelings in others. 3 Don't try to impress others. Let them impress you. 4 Be kind to people. You can't always love them, but you can be kind to them. 5 Learn to like yourself. Others will respond to you the way that you respond to yourself. 6 Be enthusiastic. Nothing significant was ever achieved without enthusiasm - including deep, rich human relations. 7 Be positive, positive people attract others; negative people repel others. 8 Do things to make people feel important. Write a letter. Give a compliment. Say, "Thank you." Praise. Encourage. Support. Cooperate. 9 Sticking up for your "rights" is great, but do you always have to be right? Letting the other person be right once in a while will keep friendships warm. 10 Be a good listener. You can have a greater effect on others by the way you listen than by the way you talk. 11 Unless you can say something worthy about a person, say nothing. 12 Call a person by name. Use it often in conversation. 13 Communicate cheerfulness. Smile. Be pleasant. Talk about the brighter things in life. 14 Avoid arguments. 15 If you're going to make fun of someone, make sure it's you. 16 Help people like themselves. The greatest compliment someone can give you is to say, "I like myself better when I'm with you." 17 Be genuinely interested in others. Get them to talk about themselves. Ask for their opinions, ideas, and viewpoints. 17 Necessary Ingredients for Being Effective with People 1 To have a friend, you must be one. 2 The greatest hunger that people have is to be needed, wanted, and loved. Help create those feelings in others. 3 Don't try to impress others. Let them impress you. 4 Be kind to people. You can't always love them, but you can be kind to them. 5 Learn to like yourself. Others will respond to you the way that you respond to yourself. 6 Be enthusiastic. Nothing significant was ever achieved without enthusiasm - including deep, rich human relations. 7 Be positive, positive people attract others; negative people repel others. 8 Do things to make people feel important. Write a letter. Give a compliment. Say, "Thank you." Praise. Encourage. Support. Cooperate. 9 Sticking up for your "rights" is great, but do you always have to be right? Letting the other person be right once in a while will keep friendships warm. 10 Be a good listener. You can have a greater effect on others by the way you listen than by the way you talk. 11 Unless you can say something worthy about a person, say nothing. 12 Call a person by name. Use it often in conversation. 13 Communicate cheerfulness. Smile. Be pleasant. Talk about the brighter things in life. 14 Avoid arguments. 15 If you're going to make fun of someone, make sure it's you. 16 Help people like themselves. The greatest compliment someone can give you is to say, "I like myself better when I'm with you." 17 Be genuinely interested in others. Get them to talk about themselves. Ask for their opinions, ideas, and viewpoints. 1981 Hauser Productions, Wayzata, MN 55391 _________________________________________________________________ Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp. <<//\\>>//\\<<//\\>>//\\<<//\\>>//\\<<//\\>>//\\<<//\\>> To view archives of postings, go to the Gambia-L Web interface at: http://maelstrom.stjohns.edu/archives/gambia-l.html To contact the List Management, please send an e-mail to: [log in to unmask] <<//\\>>//\\<<//\\>>//\\<<//\\>>//\\<<//\\>>//\\<<//\\>>