The U. S. Department of Transportation's aviation consumer disability
toll-free hotline became operational on August 5, 2002.  The toll-free
numbers for the aviation consumer disability hotline are 1-866-266-1368
(voice) and 1-866-754-4368 (TTY).

DOT is asking disability organizations and agencies to help spread the word
about the establishment of the hotline. People with disabilities are
encouraged to call the hotline for information and assistance if they should
experience disability-related air service problems.

 Disability groups helped to test out the hotline before it became
operational and DOT will use caller feedback in the coming few weeks to fine
tune the system for effective response to disability issues in air travel.
A press release announcing the hotline to the general public should be
issued in a month or two following this consumer feedback stage.