I had called Dell, and they told me the only way is to format, I could not  
retrieve it any other way.  Thanks so much for the tip.  Harriet
 
 
In a message dated 12/14/2011 5:13:08 P.M. Central Standard Time,  
[log in to unmask] writes:

I assume  you've tried all the variations and made sure caps lock was 
on/off?
Try  method 3  here:
http://www.vistax64.com/tutorials/102005-reset-user-account-password.html



n't  work... I  have
> it written down, but no matter how many times I  put it in there.. it 
still
> won't work.  This is the right pw  cause I have the date I reset it which
> was the other day.  I  looked in the Reset PW section of my computer, and 
it
> keeps telling me  it's not right and I know it is.  I am the ONLY person
> using this  puter so there is no reason why it wont work.  I just read 
where  I
> had to reinstall Windows 7 in order to change my password.  I need  
help...
> is there any other way I can change it  without reinstallation.  Harriet
>
>        Visit our website regularly for  FAQs,
>               articles,  how-to's, tech tips and much more
>             http://freepctech.com

Visit our website regularly for FAQs,
articles, how-to's, tech tips and  much more
http://freepctech.com

            Do you want to signoff PCBUILD or just change to
                    Digest mode - visit our web site:
                   http://freepctech.com/pcbuild.shtml