The quest for ideal, or simply better, language is doomed to fail as 
such discussions are not, in fact, linguistic, but political. They 
are about preferred worldviews, forever leaving some people outside.

http://www.thelancet.com/journals/lanpsy/article/PIIS2215-0366(18)30040-3/fulltext?elsca1=etoc

... patient and people were the preferred terms, with a total absence 
of phrases such as mental health problem, service user, and consumer
...
It would enhance the quality of care, at no extra financial cost, if 
everyone engaged in mental health policy and service delivery were to 
commit to shaping and influencing a culture and standard of 
communication which diminishes stigma and promotes language that is 
appropriate, respectful, and empowering

http://www.thelancet.com/journals/lanpsy/article/PIIS2215-0366(18)30042-7/fulltext?elsca1=etoc

"It is language that provides the key tool for communicating 
prejudice interpersonally and cross-generationally." Mass, A and 
Arcuri, L., *Language and Stereotyping* in Stereotypes and 
Stereotyping, Macrae et all, eds. 1996, New York: Guilford, p 193.

http://peoplewho.org/documents/wordsmatter.htm




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