Tom Mayer SC <[log in to unmask]>
Mon, 1 Apr 2013 08:46:03 -0700
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Joyce I am not familiar with Vista. However, if "safe mode" and "restore" are included in the OS, try shutting off "restore", start in "safe mode", use an anti-virus tool like Malwarebytes to delete Alureon, restart the OS in normal mode and turn back on the "restore" function. Some viruses will place themselves in the restore file and keep regenerating themselves. By temporarily stopping the restore function, the restore files are deleted and then you start over again. I hope this helps. Tom On 3/29/2013 4:08 PM, Joyce A wrote: > My brother-in-law's Dell Inspiron 530, Windows Vista, IE 9) is > infected with the Alureon rootkit. I have tried MSSE, Windows > Defender, Malwarebytes, and Kaspersky and none of them has worked. > The bug has Internet access and antivirus updates blocked, so I > downloaded MS Support Emergency Response Tool, Avast! Antirootkit, and > a couple of others here at home and put them on a CD. I'll try those > tomorrow when I go over. > > Problem with the CD: his CD/DVD drive is just about worn out and I > couldn't install a game sis Sherrie wanted on there a few days ago, > before the bug hit. If I have to remove it manually, I'm not sure > where this one takes up residence in the Registry? Any help here > greatly appreciated! > > Joyce > SE Ohio > > PSOFT maintains hundreds of useful files for download visit our download web page at: http://freepctech.com/index.php/downloads |
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