Good afternoon Peter,
Thank you for responding.
I have had a Hotmail.ca address for years and have also had an associated
Microsoft (in its many names) ID account.
A week or so ago I decided to convert my hot mail.ca email account from POP
to IMAP. So I did what is required on T'bird and have not been able to
access it with that client since then. In frustration, I decided to delete
my Hotmail.ca Microsoft account and start a new Microsoft account with a new
outlook.com email address as the title. I now know I should have converted
the Hotmail.ca ID to and Outlook.com ID.
Both the Hotmail.ca and outlook.com address are now aliases of the new
Microsoft account. I cam access both of them from mail.live.com. BUT
T'bird still stubbornly refuses to access these accounts for me - the client
asks for the password, I type in the Microsoft ID password, and T'bird says
it is wrong
I am using Windows Live Mail 2011 since I am my Vista Desktop and it does
not want to pick up my mail from Hotmail.ca and outlook.com IMAP servers -
does not like the password.
My gut reaction is to cancel both Microsoft IDs and the email accounts, let
it stew and brew for a week or two, and then start from scratch. There is
nothing important on either email account since they were created to keep
Microsoft happy
I had been seriously thinking of changing my email client from T'bird to the
Microsoft client but now I am not so sure. Maybe I have to look at another
client but I have no idea which is best.
Thanks again,
Preston
-----Original Message-----
From: Peter Ekkerman
Sent: Thursday, November 07, 2013 1:58 PM
To: PCSOFT - Personal Computer software discussion list
Subject: Re: [PCSOFT] Microsoft account and email passwords
Hi Preston,
Yes ,there is some confusion about the setup with outlook.com
Everything depends how you set up your outlook.com account
I presume that you had your hotmail.com account first and then created the
outlook.com account
The way it looks is that you have 1 Microsoft account with 2 email accounts,
If you don't have 2 Microsoft accounts ,each with their own password ,then
you have what I described above.
Email accounts created under a Microsoft account all have the same password.
One could be designated as a "main" email account and the others could be
considered as aliases.
You can send and receive from each of those accounts.
So to answer your question, if you don't have 2 separate Microsoft accounts
,but just one,
you can only change the password on that account.
Any other accounts under that Microsoft account can only be accessed by the
single password.
Resetting the password for your Microsoft account is easy enough.
Just log in to the account.
Once you're into your mail account ,do the following:
Click the gear next to your login name (upper RH corner)
From the dropdown menu select "More mail settings"
You'll get a new page .select under "Managing your account ": Account
details (password, addresses, time zone)
In the resulting page go to " Password and security info"
Below this is "Change password"
You will have to confirm this in a following page. It will ask you for a
code number.
If you don't have one, you'll need to get one.
The code number will be sent to either your phone (if you had filled this in
during initial registration or an alternate email address.
There will be a dropdown menu to select where the code is to be sent. Do not
log out or change the page.
Take the received code (from the call or the email )and put it in the
appropriate box and proceed.
Check out the rest of the settings there (Managing your account).
Also check all there is under "More mail settings"
Hope this helps.
Peter E.
--------------------------------------------------
From: "Preston Smith"
Sent: Wednesday, November 06, 2013 1:45 PM
To: <[log in to unmask]>
Subject: [PCSOFT] Microsoft account and email passwords
Hi,
I have not had much luck finding this info online
I have a Microsoft account named *. outlook.com with a password.
I also have two email accounts - one each of the outlook.com and
hotmail.ca varieties
AS I understand things, there should be different passwords for the
Microsoft account and for each of the email accounts.
My problem is this - via the outlook.com web page I can get into my
Microsoft account OK but I do not know how to get access to the email
accounts to change their passwords.
My question is this - how do I go about resetting my email account
passwords?
Thank you,
Preston
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