Check your video drivers to be the latest and also supported by Win10.

> I have recently upgraded from Windows 8.1 to Windows 10 . I am
> running on  a Gateway desktop with 448 GB hard drive, Time Warners  
> Roadrunner and using FireFox as my browser. In both Fire Fox and
> Microsoft Edge Videos  from MSN  some times only open as a green
> screen with no other image. I have the latest Adobe flash player
> update and so far as I know all the latest updates for Windows and
> Firefox. Any ideas of where to look for a solution for this
> problem, Microsoft is not much help.
>
> PCSOFT's List Owners:
> Bob Wright<[log in to unmask]> Mark Rode<[log in to unmask]>

                          PCSOFT's List Owners:
                      Bob Wright<[log in to unmask]>
                        Mark Rode<[log in to unmask]>